PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING TO MAKE A PAYMENT.
Our Platform is directed to people residing in the United Kingdom. We cannot guarantee that content available on or through our Platform is appropriate for use or available in other locations.
Who we are and what we do.
Vizme is owned and operated by Velo Payments Limited, registered in England and Wales under Us number 10613628 and have our registered office at Suite 1, 7th Floor, 50 Broadway, London, United Kingdom, SW1H 0BL (‘We’ ‘Velo’ or ‘Vizme). Our principal office is strategically located at Suite 1, 7th Floor, 50 Broadway, London, United Kingdom, SW1H 0BL.
We provide a mobile and web-based solution to offer Open Banking services that allows you to make payments to Merchants or individuals through accounts that you connect via the Vizme platform. We're recognized as a payment technology entity, distinctively not an authorised Payment Initiation Services Provider ("PISP"). We partner with Yapily LTD API to connect your payments pursuant to the Payment services (PSD 2) - Directive (EU) 2015/2366. We utilize Yapily services for payment transactions operated through our website or app, using Yapily Connect Ltd, which is authorized and regulated by the Financial Conduct Authority under number 827001.
As Yapily serves as the PISP for Transactions executed through our Services, you simultaneously consent to adhere to the Yapily Connect End User Terms as they evolve over time. Please note, these are third-party terms. Consequently, the Velo does not bear any liability concerning them or your agreement to them.
If you have any questions, complaints or claims about the Services, or if you are having any technical difficulties with the Services, you can get in touch with us by emailing us at email@example.com If we need to contact you, we will reach out via email.
We are not responsible for your transaction
Whilst payments are facilitated through Vizme QR codes or the Platform, Vizme and/or Velo do not process any payments. We operate the QR code payment structure through the use of Open Banking and Yapily (further details on Yapily and Open Banking can be found https://www.yapily.com.) All payment transactions are processed using your own banking app.
If, for example, your transaction is declined or you experience another issue, such as duplicate or fraudulent transactions, please contact your bank immediately.
Payments initiated via the Platform undergo standard security checks by their respective banks. You should proceed cautiously when transacting with known Merchants or other individuals. Merchants should ascertain the authenticity of Consumers. Vizme is not liable for:
- Actions stemming from reliance on content displayed via the Platform.
- Interactions you have with third parties, including the PISP, your bank, and other service providers through our Platform.
- Always exercise discretion, and consider seeking expert advice when needed.
OWNERSHIP AND USE OF THE SERVICES.
Vizme, its licensors or its third party vendors own all right, title, and interest to the Services, all content on the Services, including all text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials.
You're granted a limited license solely for viewing our Content. Specific actions are prohibited:
- Publishing or displaying any Content on other media, except for sharing links to our Platform.
- Selling, sublicensing, or otherwise monetising any Content.
- Using the Platform in a way that damages it or affects its availability.
- Using the Platform against applicable laws, or in a harmful manner to individuals or entities.
- Engaging in data mining, harvesting, or similar activities related to our Platform.
- Using the Platform for advertising or marketing.
Reserved Rights. Vizme reserves the right at any time and from time to time to modify, suspend, discontinue or permanently cancel any or all of the Platform. operation or portions thereof, with or without notice to you. You acknowledge and agree that Vizme shall not be liable to you or any third party for any such modification, suspension, discontinuation or cancellation of any or all of the Platform’s operation.
Your personal information
We do not collect data from you and at no point during the payment process. We might store Your bank account number and sort code via our Platform as long as you are an Vizme App user.
For more information as to how we do use personal information, please see our privacy notice.
For more information on how we monitor user activity, please see our Cookies Policy.
Your responsibilities for your account details
Your login information is your responsibility to protect, keep it confidential and do not share it with others.
If you believe someone else might have access to your account, please notify us immediately at firstname.lastname@example.org.
The Platform may not always be available
We cannot guarantee continuous or uninterrupted availability of our Platform and its content. For operational needs, we might suspend, limit, or withdraw parts or the entirety of our Platform. We'll aim to provide you with reasonable notice if such actions are taken.
Certain situations beyond our control, such as internet outages or telecommunications infrastructure disruptions, might impact the availability of our Platform. We cannot be held accountable for interruptions or inconveniences caused by such external events.
What happens if something goes wrong
If you suspect discrepancies in payments You initiated through Vizme – whether unauthorised, incorrect, or improperly executed – immediately contact us for a thorough review at email@example.com.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
You agree not to use our Platform for any commercial or business purposes. Consequently, even if we breach these Terms, we will not be liable for business interruptions, lost profits, or missed opportunities. Unless lawfully inapplicable, our maximum liability for any damages or losses you might incur due to or during your usage of our Platform is capped at £100.
How to use the Vizme App
Consumers must be aged 18 or over to register for a Consumer Account.
- Download the Consumer App.
- Register by submitting the following Registration Information:
- Full name.
- Phone number.
- Postal code.
- Ensure that all Registration Information is accurate and current.
Bank Account Connection:
After registering, Consumers will be prompted within the Consumer App to link their bank account by providing:
- Account number.
- Sort code.
This connection allows the use of the Service for sending and receiving payments. Bank account connections are established via an AIS API call with the Consumer's banking app, leveraging Yapily's Open Banking license.
Upon request, You may be asked to provide additional information and relevant documentation. This ensures our compliance with prevailing laws and regulations and verifies the Consumer's identity and activities.
- Use the Platform to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful
- Any unsolicited or unauthorised advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other prohibited form of solicitation;
- Any private information of any third party, including addresses, phone numbers, email addresses, number and feature in the personal identity document (e.g., National Insurance numbers, passport numbers) or credit card numbers
- Any material which does or may infringe any copyright, trademark or other intellectual property or privacy rights of any other person
- Impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Platform
- Intimidate or harass another, or promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
- Any material which is defamatory of any person, obscene, offensive, pornographic, hateful or inflammatory
- Any material that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm
- Any material that is deliberately designed to provoke or antagonize people, especially trolling and bullying, or is intended to harass, harm, hurt, scare, distress, embarrass or upset people
- Any material that contains a threat of any kind, including threats of physical violence
- Any material that is racist or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; or
- Material that, in the sole judgment of Vizme, is objectionable.
Vizme reserves the right, in its sole discretion at any time without prior notice to remove or suspend your access to our Platform.
How do I close my account.
If you want to close your account contact us at firstname.lastname@example.org.
Notice regarding Apple.
Which country's laws apply to any disputes?
VELO PAYMENTS LIMITED